Frequently Asked Questions
Everything you need to know about aosu smart home security
How long does shipping take for my aosu order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is the return policy for aosu electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your product, you can return it in its original packaging within 30 days of purchase for a full refund.
Do aosu security cameras require a monthly subscription?
No, aosu cameras are designed with built-in local storage options, allowing you to secure your home without mandatory monthly cloud subscription fees.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Is there a warranty on aosu hardware?
Yes, all aosu products come with a standard 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
Are aosu devices compatible with smart home assistants?
Most aosu smart devices are fully compatible with Amazon Alexa and Google Assistant, allowing you to view live feeds and control settings using voice commands.